By default, there are five Service Statuses namely: Cancelled, Completed, Late Cancelled, Performed, and Scheduled. We can add a new service status or remove an existing one.
The list of service statuses are displayed in the Status drop down in a Sessions form when adding a new session or editing an existing one.
From the Settings page, we can add, edit or remove Service Status.
- Click on Service Statuses.
- Service statuses are displayed. To add a new Service Status, click on + Add Status button.
3. Fill-up Service Statuses
The form has five fields, namely: Name, Description, Colour, Requires Payment, Cancellation, and Completed.
Requires Payment, Cancellation, and Completed are checkbox fields. These three fields are used in the business logic particularly on payment rules and policies.
Clicking on Save will close the form.
New service status can only be added from the Settings page. It cannot be added by typing a new service status in the Status textbox in a Sessions form.
So if you type a new service status in the Sessions form and then clicking on Save, the new session will be saved but the service status of this newly added session will assume a default service status of Scheduled.
Service status can be edited by clicking on the Edit icon in the Service Statuses page.
At the Service Statuses form, we can edit all fields except the service status name. In this sample screenshot below, the Service Status of Late Cancelled is greyed out so that it cannot be edited.
But we can remove an existing service status. There is a red remove icon at the bottom left of the form that will do this.